Delivery

Delivery Options Available

1) KL and Selangor: All Our Products (including Chilled & Frozen Items)

We charge a FLAT RATE of RM10 to most places in KL & Selangor. 

All products listed, including chilled and frozen items, can be delivered to any address in KL and Selangor. 

We offer the convenience of same day delivery and the earliest possible will be about 4 hours after the order is finalised.

Our delivery service is available between 1pm and 8pm daily.

Last order for the same day delivery is at 6pm.

During checkout, just indicate at the 'Additional Comments' box your preferred time range for delivery. 

As we are open everyday, including Public Holidays and weekends, we can deliver on any day. 

Once products are despatched, customers will be notified via sms with tracking provided by the courier. 

For purchase of chilled or frozen products, ice-packs may be included at our discretion at no additional charge to reduce temperature change during transportation.

Kindly take note that presently, our courier is experiencing some difficulties with the system and so there is a chance you may not receive the sms notification. But rest assured orders placed before 5pm are sent out on the same day. 


 

Free Delivery Services to selected locations in KL and Selangor.

Free delivery coverage area.

Kindly take note that the discount is automatically applied to your cart if your address is within the free delivery coverage area and your cart has items to the total value of RM150 or more.

Terms and conditions

  1. Offer valid for purchases above RM150 and if the shipping address is within a certain radius of our coverage area (see map).
  2. Free Delivery coverage areas are highlighted in blue on the map.
  3. Coverage area shown in map is a rough depiction and may not be 100% accurate. 
  4. To see if your area is within the free delivery coverage area, simply select products to the value of RM150 or more and enter your shipping address during the checkout. 

 

The pickup option

For customers who would like to collect their online purchase in person, you can choose the pickup option. You can order online at your convenience and quickly swing by our outlet to pickup your order! Please do mention during the order what time and day you will be picking up your order. You can also call our outlet at 03-61431522 as soon as you have arrived and we can bring out your order to you. We can keep your order for you for a maximum of 5 days. 

Please note however that this option is for collection in-person only and not suited for collection via other courier services. Self collection via customer arranged couriers is not advised as packagings are not provided for the pickup option. 

 

2) Nationwide Shipping: Except Chilled & Frozen Items

All products, except chilled & frozen items, are available for shipping nationwide. A few other fragile items are currently unavailable for this mode of shipping. Products that are not suitable for nationwide shipping are mentioned on the product page description.

Shipping is calculated based on total weight.  

Generally orders are delivered within 3-7 working days.

Tracking will be provided after the order is processed. 

Peninsular Malaysia

 Destination First 5kg Every subsequent 1kg
Peninsular Malaysia RM8 RM3

 

Free Delivery (Peninsular Malaysia Only)

- Free delivery is offered for orders above RM150 on a single receipt.

Please take note that when chocolates are added to the cart, an additional charge of RM3 will apply as chocolates require special packaging. This charge is added to the total even if the customer qualifies for free delivery. If more than 10 chocolates are added to the cart, a further RM3 is added to the delivery charge. 

- Maximum weight for nationwide shipping is 30 kg.  

- No delivery over weekends (Saturday and Sunday) and/ or Public Holidays.  Delays in delivering your order might occur due to holidays, extreme bad weather or any type of natural disaster.

 

3) SHOPEE

If you are a frequent Shopee shopper, we have you covered! A select number of our products (non-chilled/non-frozen) are now available on the Shopee platform too.  Click here to visit our Shopee Shop.