Delivery Options Available

1) KL & Selangor Same Day Delivery

Pick your preferred date and time from the time slot picker. The slots shown depend on availability. Dates shown will be for 10 days from current time. As we are open everyday including weekends and most public holidays, we can deliver on any day. 

The delivery fees charged are the approximate total delivery costs of the third party fast delivery services that we use, such as Lalamove. As many of the products we sell are cold/ frozen, we do have to use fast delivery services that are able to deliver the goods within 1 - 2 hours from the time we dispatch the order. This ensures products are still cold and in good condition when you receive them.

We offer discounted delivery rates for order values exceeding a certain amount as shown in the table below:

Discounted Delivery Rates

Order Value	Discount on Delivery
RM150 - RM249.99	RM5
RM250 - RM499.99	RM10
RM500 - RM749.99	RM15
RM750 - RM999.99	RM20
RM1000 - RM1499	RM25
RM1500 and more	RM30

In the event the discount value is greater than the original delivery charge which results in the delivery charge being RM0,  you get FREE DELIVERY! The delivery discount is automatically applied to your cart depending on your order value.

For orders above 10kgs, we will need to send the order by car and separate car charges will apply. Discounts will still apply as well for qualifying order amounts. 

For purchases of chilled or frozen products, ice-packs may be included at our discretion at no additional charge to reduce temperature change during transportation.

Tracking will be sent via SMS once the order is dispatched. Do not hesitate to contact our live chat should you not receive your order or the tracking link after the chosen delivery time window ends. 

Please note. 

1. Once you have picked a time, it is best not to change the time. Should a change be necessary due to emergencies, we may at our discretion allow for the change in timing. 

2. Please make sure that you are at home on the delivery day to receive the products or you need to ask the courier to leave your parcel in a safe place or with a neighbour! Please also ensure you are contactable via the mobile number provided. In the event the delivery person is not able to contact you, the parcels may be left with the security of your building or near your gate/door, so you can check there if you missed a call from the delivery person.

3. Our delivery rates are our offer rates to you and is only applicable for ONE delivery attempt. Should there be issues to deliver the order that requires a second delivery, all costs associated with the retrieval of the product and for the redelivery is to be borne by you. 

4. We shall endeavour to deliver within the picked time and date, but delays can be caused by unforeseeable circumstances such as weather and availability of couriers.

5. We cannot guarantee that any instructions provided will be followed by the delivery rider.

The pickup option

For customers who would like to collect their online purchase in person, you can choose the pickup option. You can order online at your convenience and quickly swing by our outlet to pickup your order! Please do mention during the order what time and day you will be picking up your order. We can keep your order for you for a maximum of 5 days. 

Please allow about 1 - 2 hours for us to process your order and we will notify you once your order is ready for pickup. 

Pickup service is available from 11am to 6pm daily.

Last order for same day pickup is at 5pm.

Outlet Address: 19-G, Jalan PJU 5/4, Dataran Sunway, Kota Damansara, 47810 Petaling Jaya, Selangor.

2) Negeri Sembilan Same Day Delivery  

Orders can be placed via mobile phone to:

1) GrabMart: Vegan District Seremban

2) Whatsapp: https://wa.me/c/601128643163

 

3) Peninsular Malaysia: Cold Shipping

We are now able to deliver chilled/frozen products to most areas in Peninsular Malaysia.

For KL/Selangor, same day delivery service is available through our premium courier service stated in no.1 above. 

For areas outside KL/Selangor, we ship through our premium courier service and in most cases, your order may arrive the next day after shipping, or the second or 3rd day after shipping, especially if you're in a more remote area.

We use styrofoam boxes and ice packs that stay cool for up to 48 hours so that your products arrive safely. It should be noted that frozen products may defrost in transit, depending on the distance and time taken for shipping. If the products are still frozen on arrival, you may pop them immediately in the freezer.  However, if the products are already thawed, it is advisable to keep them in the fridge and use in a few days.  We are not able to guarantee that products will arrive frozen/chilled since it is up to the courier service to handle the delivery.

Dry goods ordered will be packed separately and may arrive on a different time or day as the courier tries to prioritise cold shipping.

Important: Please make sure that you are at home on the delivery day to receive the products or you need to ask the courier to leave your parcel in a safe place or with a neighbour!  Second delivery attempt would not be possible! 

Please specify delivery instructions in the notes section when you go through our online checkout.

However, we cannot guarantee that any instructions provided will be followed by the delivery rider.

Frozen/chilled orders can only be shipped by courier from Monday to Wednesday.

Orders should be received latest by 5pm on Monday for same week delivery.  Otherwise, shipment may be carried forward to the following week.

Delays may be caused due to public holidays. Customers will be updated via email when their parcels are scheduled to be dispatched with tracking link. 

Cold shipping to Langkawi is now available again!

 

Destination	First kg	Every subsequent 1kg
Peninsular Malaysia	RM32*	RM3.50

 

*Charges includes the cost of styrofoam box and ice packs.

Maximum weight for Peninsular Cold Shipping is 15kgs. 

4) Nationwide Shipping: Except Chilled & Frozen Items

All products, except chilled & frozen items, are available for shipping nationwide. Products that are not suitable for nationwide shipping are mentioned on the product page description.

Shipping is calculated based on total weight.  

Generally orders are delivered within 3-7 working days. For East Malaysia it can take between 1 - 2 weeks. 

Tracking will be provided after the order is processed. 

Destination	First 5kg	Every subsequent 1kg
Peninsular Malaysia	RM10	RM4
East Malaysia (via DHL) (Sabah, Sarawak & Labuan)	RM33	RM13.20

 

Free Delivery (Peninsular Malaysia Only, for orders without chilled/frozen products)

- Free delivery is offered for orders above RM150 on a single receipt. Max Weight for Free Shipping is 5kg. For orders more than 6kg and above RM150, reduced shipping price applies. 

Please take note that when chocolates are added to the cart, an additional charge of RM3 will apply as chocolates require special packaging. This charge is added to the total even if the customer qualifies for free delivery. If more than 10 chocolates are added to the cart, a further RM3 is added to the delivery charge. 

- 

- No delivery over weekends (Saturday and Sunday) and/ or Public Holidays.  Delays in delivering your order might occur due to holidays, extreme bad weather or any type of natural disaster.

 

5) SHOPEE

If you are a frequent Shopee shopper, we have you covered! A select number of our products (non-chilled/non-frozen) are now available on the Shopee platform too.  Click here to visit our Shopee Shop. 

Note: 

1. Our Shopee store only ships within Peninsular Malaysia. We have tried shipping via Shopee to East Malaysia but as it takes a very long time we no longer do this. For East Malaysia we recommend purchasing via our website. More details available above at point 3.

2. If you are shipping to locations in KL & Selangor, we recommend purchasing through our website as we offer same day delivery. As we are open everyday, we can send your products on any given day. (Please read point 1. KL & Selangor for full details).

Shipping via Shopee's couriers may take a few days and up to one week under normal circumstances. 

Please note, for all our shipping methods that are calculated based on weight, the higher of dimensional weight vs product weight is taken to determine the shipping charges. 

6) GrabMart

Option to purchase some of our products is available currently for those that are within Grab's delivery radius for:

1) Kota Damansara : If you're in Klang Valley and within Grab's delivery radius from our store in Kota Damansara, clicking this link will redirect you to Vegan District Kota Damansara GrabMart

2) Seremban. If you're in Seremban, clicking the link below from a mobile phone will redirect you to Vegan District Seremban GrabMart. 

If the links don't work, you can search for us directly from the Grab app.